Terms of Service & Baseline Execution Bounds

1. Acceptance of Baseline Execution Terms

By accessing, browsing, or submitting B2B commercial inquiries via the Westbrook Laundry digital application (westbrooklaundry.co.uk), you establish formal agreement to these execution bounds. If you do not agree to every stipulation contained herein, you must immediately terminate your digital session and refrain from utilizing our online or local facility endpoints.

2. User Accountability & Secure Session Tokens

Users and commercial B2B partners assume complete accountability for preserving the confidentiality of their local session parameters, shared secure entry data, and contact credentials. Any actions performed under your authorized communication tokens or profile dashboard will be legally attributed to your entity.

Immediate Suspension Protocol: We reserve the absolute statutory right to execute immediate account suspension or IP blockade if software use breaches acceptable security parameters, attempts automated scraping, or generates malicious request flooding targeting our FormSubmit API relays.

3. Subscription, B2B Billing & Statutory Cooling-Off Verification

In accordance with the UK Data (Use and Access) Act (DUAA) and Consumer Contracts Regulations, all B2B and recurring commercial linen agreements incorporate a mandatory 14-Day Statutory Cooling-Off Window evaluated at three exact operational milestones:

• Milestone 1: Initial transaction execution upon account onboarding.
• Milestone 2: The instant a promotional or trial cycle flips over into a paid tier profile.
• Milestone 3: The exact moment an automated subscription extension triggers a renewal matching or exceeding a 12-month timeframe.

Pro-Rata Refund Matrix: If a commercial partner cancels inside an active cooling-off window or automated annual renewal loop, refunds are issued strictly matching unconsumed service days rather than total contract forfeiture.

The "Same-Channel" Exit: All accounts initiated online or via our digital portal maintain a single-click cancellation toggle or immediate email termination address (`hello@itsmyapp.co.uk`) with zero retention "sludge" barriers.

4. Anti-Drip Pricing & Total Tariff Transparency

In strict compliance with statutory anti-drip invoicing regulations, all prices displayed across our `/dry-cleaning`, `/launderette`, and `/commercial` routes reflect the absolute complete transactional figure inclusive of VAT, processing fees, and environmental supplements. Zero mandatory checkout fees are concealed.